Thank you very much for your help. That fixed the problem. I really appreciate how prompt you guys were with your response and on a Saturday. I will continue to recommend your product to others.
I appreciate your terrific customer service. I am back at work on my inventory and everything is fine. You went the extra mile to solve a problem that really wasn't yours and help me get another software glitch fixed. Terrific troubleshooting!
I would have to say that after dealing with so many companies over the years with problems with software. You are by far the most competent, diligent person I have ever come across. Coming across someone who’s chooses to help rather take all the time is incredible refreshing! Kind regards and all the best for the New Year.
I would like to comment on the My Art Collection program. I tried using Excel and several other programs to get my art collection under control, to no avail. Then I found out about My Art Collection. I purchased the standard version and am very happy with it. It installed easily and worked perfectly. I have 198 pieces of art including paintings and bronzes. The hardest part of the process was taking pictures of each piece and putting in all the technical information. Once done, and you only have to do it once, I was able to generate six different meaningful reports, including pictures of each piece.Thank you for creating such a great and powerful program for avid art collectors. I would suggest this program to any art collector.
I have just purchased and downloaded the program “My Art Collection”. Although I have not yet begun to enter my items I have spent considerable time working with the trial program and can see that it meets not only my own requirements but, with minimum & simple customization, those of almost everyone. Before purchasing this program I spent some time dealing with their customer support. I had a number of questions, some questions depending on the answer to the previous question, and thought that a written Q&A session would be lengthy and unsatisfactory to both parties. So I wrote to ask for a phone call to answer my questions. I receive a phone call within less than 30 minutes from a gentleman who was knowledgeable & patient. He answered all my questions and I then went on the web to purchase the program with my AmEx card. It was rejected. I tried again after checking all my entries and it was rejected again. Now I was blocked from trying again, even with my Visa card. Anyone with my name & address was permanently blocked. So, once again, I contacted customer support and once again I received a reply within minutes apologizing for my problem, explaining that they no longer accepted AmEx but had not yet updated their payment program, and that an invoice was on its way to me. Almost simultaneously the invoice arrived which allowed me to pay with Visa and shortly thereafter I received the URL for program downloading. I have not previously encountered such prompt & excellent personal customer service from any software company. I don’t expect to need them again because the program is so simple to use but if I do need them I am confident that they will be there for me and promptly.
Patricia W. Chicago, Illinois
My Art Collection is a FANTASTIC program!As an avid art collector, I think it’s imperative to have complete records on all the items in my collection. My Art Collection has allowed me to have all the information regarding the pieces in my collection at my fingertips, and arranged in a simple to read and organized format. It’s easy to use and the stored information can be reproduced in a variety of different reports, to meet various needs that you may have. What a valuable program for any collector.
I love your program it makes life so much easier. Art archives should be organized and that is something that artists I talk to need to learn. I always tell them about your beautiful software.
My Art Collection is a professional archiving software that helps keep track of artwork easily. It allows us to record our student's artwork and categorize them easily. I use it for my own work too. Every artist and arts organization can benefit from using this software.
Digital Arts Studio Manager
Carnegie Mellon School of Art
I have Version 2 of My Art Collection. When I changed computers, I lost the program. Marc was very helpful in providing another copy of V.2 for me. Not only is the program very helpful to me, and easy to use, the continuing support I receive is great.
I am so happy that we decided to order My Art Collection database. As the administrator of our growing art collection, keeping track of items had become challenging. Since purchasing and entering the art data into the database, we have been able to catalogue our holdings more efficiently. For the first time I was able to create comprehensive reports to assist our finance department in managing our assets. We also have been able to develop art assignments for our undergraduate students. My Art Collection Database has truly made managing this process seamless.
AUC Robert W. Woodruff Library,
I bought my first version of My Art Collection back in 2009. I few days ago I was having a problem upgrading to the Pro version 3 and contacted Elms Publishing from Australia via their email help address. The response was quick, generous, constructive and helpful and I am now happily working on my new program. Thanks for all your excellent support.
Jill Stefani Wagner
Love, love, love My Art Collection software. You saved my art career. With over 1200 paintings going to multiple galleries, shows and collectors, I was a disorganized mess. Thanks for getting me organized!
It's very easy to use. I believe everyone can do it and have everything done in seconds. Love it. As I had few questions, the support team is very helpful, answer all my questions in no time. I am good to go! Thank you guys for everything.
I started a business of cataloguing private art collections this year and without question recommend My Art Collection software to all of my clients. It is the most affordable and user friendly cataloguing program in the market. It meets all of my needs as a cataloguer and is so intuitive that I can teach my clients how to use it with ease. Also, the technical support from the My Art Collection team is outstanding and gives me complete confidence when using and recommending this program.
Megan Kalaman, Owner
Megan Kalaman Consulting
Art Collection Cataloguing
Mike B. Ion
As a working artist and entrepreneur, artwork is my product: access to necessary tools means furthering a level of professionalism and maximizing time. While other cataloguing programs are in excess of $500.00, My Art Collection is a clear choice not only for its simplistic interface and user-accessible system, but the detail to which works can be documented and tracked concerning provenance. This program is an invaluable piece of equipment for enhancing both my studio work and studio practice. Whether beginning your career and your collection or are already established, I strongly recommend acquiring this tool to enhance your operation.
"Thank you for all of your help. I am in love with this program, it is very easy, and yet so professional looking. I love it!!!!!"
Jay & Ann
Two years ago a mini tornado came through our area at 8:00 PM, hit our storage facility, lifted the roof over our art works and 250+ prints and paintings got wet. Fortunately, the manager was making rounds, called me and we had four people including our framer from USF Graphicstudio helping us within an hour. All works had to be dried, cleaned, repackaged or reframed but some were damaged beyond repair. Our saving grace was My Art Collection software which made it a easy to document the damages to each particular work of art for our insurance company and our claims were paid promptly and without question.Also, as the work proceeded, we added much more information about many of our works and are completing the photography process of each piece which, according to your update, will be incorporated more easily into the system. As I have told you in the past, this is a wonderful program and we feel very fortunate to have found it.
I've used My Art Collection 1.0 for six or seven years. It's been a great tool. The only reason to get rid of 1.0 was so I could install 2.0. It's fabulous. Thank you for exceeding expectations.
My Art Collection has made cataloging and managing our art collection very simple. It’s great to have all of the information and documentation in one, easily accessible place. The program is easy to figure out and I like the improvements in the upgraded version.
Peter R. Cohn
This software, My Art Collection, is perfectly designed for cataloguing the collection of approximately 100 paintings and sculptures in our expanding collection. We have been exceedingly satisfied with its features and categories, and have found it incredibly effective, well organized and extremely easy to use. And, on the rare occasion when we have had a problem understanding an application, the staff has been so immediately helpful and polite.This is an extremely self contained, useful and pragmatic system. We highly recommend it.
This software is perfect for the collection of approximately 100 paintings and sculptures I am cataloguing, and it is very easy to use. We looked at a number of different programs before we chose this one, and we have been so happy with our choice. The others were either too simple or much more complex (and expensive) than we needed. Thank you for offering a product that fits our needs.
Mary Ann McNair
This product has proven to be easy for me to use in a cataloguing project that requires three different cataloguers. We have been sharing data sets between our three computers and everything is going very smoothly for us. I highly recommend this affordable alternative to pricier cataloguing software.
I am an artist and I love your software, it was exactly what I was looking for to keep track of my artwork. I happened to stumble across your website when I was searching for software for my Mac. I was really excited at how affordable your software was compared to some other ones I had come across (approx. $500). My needs are specific and this has really helped me to develop a professional portfolio and catalogue my paintings via digital images.Thanks again for your help and responding so quickly, I am doing up a submission for a gallery and had really wanted one of the reports.
Happy New Year!
I just finished importing my 118 records. I was really concerned about having to spend days re-entering the data. Your software is wonderful. For the first time, I have my records organized and can quickly find the information I need. Thank you for the great software and for the fantastic support!!
Albuquerque, New Mexico
Hi again,My wife bought another copy of the program for her Macintosh and we love the program.
Love your program...been working on it for months
HOLA,SOY UN COLECCIONISTA MEXICANO Y DESPUES DE BUSCAR Y ESTUDIAR VARIOS PROGRAMAS PARA CATALOGAR MI COLECCION ME DECIDI POR MY ART COLLECTION Y REALMENTE ESTOY MUY COMPLACIDO, ES UN GRAN PROGRAMA.LA PRIMERA VEZ QUE LO COMPRE LO INSTALE EN UNA PC Y POR ALGUNA RAZON NO FUNCIONO CORRECTAMENTE Y LA GENTE DE LA EMPRESA FUE REALMENTE MUY AMABLE Y HONESTA AL GRADO QUE ME DEVOLVIERON LO PAGADO POR EL PROGRAMA.COMPRE UNA MAC Y NUEVAMENTE COMPRE EL PROGRAMA, Y A FUNCIONADO DE MARAVILLA,ES MUY AMIGABLE Y AL MISMO TIEMPO SUMAMENTE PROFESIONAL,TENGO CATALOGADO MAS DE 850 OBRAS.GRACIAS AL QUE DESARROLLO ESTE PROGRAMA VALE DE SOBRA LO PAGADO POR EL.